Help centre
Short answers to the questions we hear most. Can't find yours? Write to us — a person reads every message.
Getting started
What is Azani?
Azani is a free-to-play social casino for adults in the United Kingdom. You play original slots, instant games and card games for Sun Coins, a play currency with no cash value. There is no real money anywhere on the site.
Can I play without an account?
Yes. Every game opens in demo mode with 20,000 practice credits. Demo progress is not saved: credits reset when you reload or leave. Joining free keeps your coins, levels, favourites and history.
Who can join?
Adults aged 18 or over who live in the United Kingdom. We ask for your date of birth when you join and will not create an account for anyone younger.
Is there an app?
No. Azani runs in any modern browser on phones, tablets and computers. You can add it to your home screen from your browser menu if you like.
Sun Coins
Can I buy Sun Coins?
No. There is no shop and no payment form anywhere on Azani. Sun Coins come from your welcome purse, the courtyard, errands, levels and the free refill.
Can I exchange Sun Coins for money or goods?
No. Sun Coins have no cash value and cannot be exchanged, sold, transferred or redeemed for anything. They only keep score inside Azani.
I have run out of coins. What now?
When your purse drops below 500 Sun Coins, open your account or the courtyard and tap Refill my purse for 5,000 more. It is free and unlimited.
Your account
Where is my account stored?
In the browser you joined with, on that device. It is not sent to us. That keeps it private, but it also means a different browser or device will not know about it.
I forgot my password.
Use Forgot password on the log-in page with the recovery code you saved when you joined. If you have lost the code as well, we cannot recover the account — you are welcome to start a new one.
How do I delete my account?
Open My account, then Your data, and choose Delete my account. You can download a copy of everything first.
Why was I logged out?
Logging in without Keep me logged in ends the session when the browser closes. Clearing site data in your browser also removes your account from that device.
Games and fairness
How are results decided?
Each result is drawn the moment you play from your browser's cryptographic random source and then compared with the game's published paytable. Read How games work for the details.
Why is there no autoplay?
We want every round to be a choice. There is no autoplay and no turbo mode on any Azani game.
What does volatility mean?
It describes how a game's results are spread. Low volatility games return small amounts often; high volatility games are quieter for longer and occasionally return more.
Wellbeing
How do I take a break?
My account, then Take a break. Choose 24 hours, 7 days, 30 days or 6 months. You will not be able to log in on that device until the break ends.
Where can I get help with gambling?
The National Gambling Helpline from GamCare is free on 0808 8020 133, day and night. GAMSTOP offers free self-exclusion from UK gambling sites and apps. Gordon Moody, Gambling Therapy and the NHS also offer support.
